Faster, more stylish and more practical, the Ostrichoo Zeno has it all compared to other electric bikes. With a super capacitor battery you now have up to 30% more energy per charge. The frame is lighter and sturdier than ever making the riding experience sporty yet comfortable. With its integrated battery, this is the ideal urban bike that will make all necks turn.
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Sometimes you need a little help. Don't worry, We're here for you. Our email team can help you with all your burning questions. They can also schedule testrides in our stores or check where you package is.
Yes, it’s what we do best! Our electric skateboard repair and maintenance team is equipped with parts for most brands. We can also assist in repairing a Do It Yourself project that you built yourself. We also create custom batteries for these projects.
We are the official repair centre for brands like Boosted Boards and Enertion.
If you want a cost estimate, fill in the form on our repairs page.
You certainly can! Just select “Pick up in Fatdaddy store” at checkout and choose the most convenient store location for you. You’ll receive an email as soon as your order is ready to pick up – just remember to bring your ID, so we know it’s you.
Buying something online with Fatdaddy should be just as hassle-free as possible. Enter your address in your cart, or at checkout to calculate the shipping costs.
You can combined multiple items into one shipment, the price will not change and is for the total shipping lot, not per item. If we ship multiple boxes you will also receive multiple track&trace codes.
We ship to every EU and a few US locations* though direct, secure and insured shipping.
If you country is not listed during checkout you get the option to ‘ship it yourself‘ this means that you will arrange pickup and shipment of your order from the Fatdaddy warehouse to the destination. When your order ready to be picked up you get an email with all the pickup details, the shipping agent needs to sign a document when they pick it up. This shipping methode is for your own expense, own liability and has a restock fee of 10%.
You can check the estimated shipping time for orders on this page or on the checkout page. All accessories ship within 48 hours. When your order leaves our warehouse, you’ll receive an email with a tracking number – you can use this to follow your order’s journey to your door or to one of our stores. We work with international shipping partners to get your order to you as soon as possible, but delivery times vary depending on where you order from.
Before purchasing your desired product, we highly recommend that you check your country’s specific laws and local regulations regarding the use of this item. You are responsible for complying with all applicable laws and regulations and Fatdaddy waives all liability regarding your use of an product bought with us.
If you own or buy as a business inside the European Union you can add you VAT number during checkout which (when valid with the destination country) will automatically deducts the vat from your total amount.
VAT numbers will be check with the VIES database which is build buy idiots. If you know that your VAT number is correct and it says it’s not try again later, computer says nooooo.
It is only possible to change your order if it has not been shipped yet. Please contact support as soon as possible. The sooner you’re able to let us know about any changes you’d like to make, the more likely we will be able to accommodate any requests.
Pretty much, yes! All you’ll need to do is unpack the order and mount the accessoires. Don’t worry, you won’t have to be a mechanic to do it – we include all the instructions and tools you need to get rolling. Our team is always available to help via email, web chat, and social media!
Ebikes and e-scooters might need some small assemblage upon arrival.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you are not entirely satisfied with your purchase, we’re here to help. Sadly we cannot take back used products, so make sure you don’t unpack or ride it.
You have 14 calendar days to return an item from the date you received it. To be eligible for a return, products must be unused and in the same condition that you received them. The product must be in the original unopened packaging. There will be a restocking fee of 10% applied to any order that returns items that include electronics.
Yes, the advertised price on our website’s and in our stores are including VAT and import charges for deliveries in the EU. We pay for the charges when the product comes first in our warehouse in Amsterdam.
Yes you can! We worked hard to get this to work and we are adding new countries as fast as wel can.
We understand that purchasing an electric bike or electric skateboard is a significant financial investment! We have partnered with Klarna to make the commitment easy by offering flexible finance options to suit any budget.
Right now we provide monthly payment to residents of the following countries:
Matthew (verified owner) –
Love the Ostrichoo Zeno. The bike charges within a couple minutes and can go for at least 50km