Here to help.

Frequently Asked Questions

Where is my track and trace code? How long does shipping take? You might be able to find an answer on our Frequently Asked Questions page. If not, see our contact options below. We always recommend using e-mail, unless you need an immediate response.

Our main support channel for any questions you might have. E-mail us at [email protected] and don't forget to include your order number!

Drop a quick question via Facebook Messenger. We always try to respond within 24 hours, except for weekends.

Please e-mail! Phone support is impacted while we renovate our new store in May. We are based in Amsterdam and available monday till friday from 10:00 till 17:00 GMT+2 to answer your questions via +31202440890.

Knowledge Bank

We've setup a special forum and community. Here you can ask your question and our support team and other can help you out. And the best thing of all? You are also helping others with your question and answer.


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