Reach out to us

Our main support channel for any questions you might have. E-mail us at [email protected]

Drop a quick question via our chat, we are active on weekdays between 10:00 and 17:00 GTM+2.

We are based in Amsterdam and available monday till friday from 10:00 till 17:00 GMT+2 via +31202440890. If we don't pick up we might be busy in the shop.

Knowledge Bank

We've setup a special forum and community. Here you can ask questions and our support team and others can help you out. And the best thing of all? You are also helping others with your question and answer.

We solemnly swear

We don't want to bragg too much (nobody likes an overly vigorous bragger) but we've got some great experience under our belts on how to search high-quality goods and fulfill lots of orders for them. We've also been blindsided more than once by completely unexpected issues and always dealt with them in a way that leaves every last customer happy with their purchase and proud to support our company.

In short, we know what we're doing, and you should be very confident that we will deliver what we say we will, when we say we will. And we solemnly swear that should unforeseen issues come up, we will handle them with the utmost transparency and care for you.

Supply Chain Risk: We're incredibly proud of our supply chain, and have a lot of confidence that we can ship what we say we'll ship, when we say we'll ship it. But know what? Sometimes 5 shipping containers of wacky product get stuck outside a shipyard for 3 weeks while the other 10 are already getting unloaded in our warehouse. We setup our schedule for these kind of things, but sometimes not enough.

Acts of God: We're based in Amsterdam. That means we could have an impromptu-party. Or we could have a massive parade involving orange costumes and public nudity. Or, the Amsterdam Dance Event. Whatever happens, we'll get through it together. We promise.

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