Q & A are disabled in the settings

We have sorted the most frequently asked questions in the topics below. Find out all details about how we handle orders, shipping, warranty and returns.

If you can’t find the answer your looking for, feel free to contact us!
Our Gear Geeks are available everyday f through email or chat.

You can also ask a question on the product page under Q&A

Orders:

[ultimate-faqs include_category=’orders’]

Shipping:

[ultimate-faqs include_category=’shipping’]

Warranty:

[ultimate-faqs include_category=’warranty’]

Returns & Refunds:

[ultimate-faqs include_category=’returns-refunds’]

Repairs:

[ultimate-faqs include_category=’repairs’]

General:

[ultimate-faqs include_category=’fatdaddy’]

12 thoughts on “Frequently Asked Questions”

  1. Branimir Vukušić says:

    Whats the point of having a store in Croatia, I youre offering only Klarna for slice payments (which isnt available in Croatia). Especially with 250$+ plus on the Onewheel standard
    price?

    • Tyler says:

      What’s the point of leaving this comment?

      Nevertheless, we also offer bank transfer and creditcard

    • Tyler says:

      Hi Matija,

      We offer Klarna monthly payments for most EU countries.

      Tyler

  3. Oliver Sutton says:

    Does anybody know where I can get hold of a slick revolution remote control?
    My son threw it in the bath. 

    Board Model:
    Min-E / Max-E
    Flex-E / Urban Range
    Flex-E 2.0

    I was told that I might be able to get one from from Fat Daddy in the Netherlands as they bought all the remaining stock/rights to the SR name when the owner sold the company.

  4. Chrysanthos Georigou says:

    Is your company’s official address/factory on a european address? Or a third country one? Which means is taxable

  5. Curtis Holland says:

    My son has a Boosted Board (stealth model) and the power button is flashing three red blinks then a pause a flashes three times again. Do you work on these boards?? Is there an address I could ship this board?

  6. Bernardo Lara says:

    I have an electric skateboard called an inboard but the battery of it only works when it is upside down I’m not sure if it is a cable that is not connected right, if you guys can help me it would be great!

    • Tyler says:

      Hi Bernardo, thank you for reaching out. We do not offer repairs for Inboard as the parts are hard to come by. Please see our electric skateboard section as there might be something in it for you.

    • Tyler says:

      Hello Nick, that depends on which product you mean. Almost all of our electric bikes are allowed on the public road, some are above the German maximum.

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