Fatdaddy Repairservice

Frequently Asked Questions

  • Our repair centre is based in the Netherlands.
  • We can repair most brands and DIY projects.
  • Most repairs take a few days, sometimes we have to wait for special parts.
  • You can even request repairs for products that were not bought with us.
  • We currently do not offer repairs for the United States, as shipping battery's is a costly risk.

 

Repairs

The costs of shipping your product to our service center in Amsterdam.

A investigation fee of €49 euro for which we will investigate the entire product on the cause of defects.

After investigations are completed we will give you a quote with a cost and time estimate to repair the product. At this point you can agree or cancel.

Shipping the product back is free within The Netherlands but we charge a small UPS/DHL shipping fee for other countries.

  1. Fill in the repair request form on our repairs page.
  2. If we accept your repair request, ship us your product.
  3. Once it arrives we perform a diagnostic of the issue.
  4. We will consult you beforehand to approve the repairs and costs.
  5. After completing repairs and testing, we ship it back.

Yes, it’s what we do best! Our electric skateboard repair and maintenance team is equipped with parts for most brands. We can also assist in repairing a Do It Yourself project that you built yourself. We also create custom batteries for these projects.

We are the official repair centre for brands like Boosted Boards and Enertion.

If you want a cost estimate, fill in the form on our repairs page.

Please make sure you have filled a repair request. If your request for repair has been approved you will receive instructions to ship your product to the address below:

Fatdaddy Amsterdam (repairs)
Street: Vijzelgracht 7
Postcode: 1017HM
City: Amsterdam
Country: The Netherlands

Made sure you write on the package slip that this includes an item that is going to be repaired.

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